Garage door spring repair

Torsion and extension springs replaced, matched to your door's weight, and balanced so the opener isn't overworked.

Blue Hen Garage Doors

Work order

What's going on with your garage door?

On your request: Broken spring.

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The short version

Garage door spring repair is replacing a broken or worn torsion or extension spring with one sized to the door's weight, then setting the tension so the door balances. It's high-tension work that DASMA says only trained technicians should do. Blue Hen Garage Doors replaces and balances springs on homes, farm buildings and businesses across Delaware and Maryland's Eastern Shore.

Questions about your door?Call (302) 735-0046

Signs of a broken or worn spring

  • A loud bang from the garage when nobody was using the door
  • A visible gap in a torsion spring coil above the door
  • The opener strains, or the door lifts a few inches and stops
  • The door feels heavy by hand or slams down once it's past halfway
  • Cables hanging slack beside the door
  • The door won't stay put when you let go of it partway open

Garage door spring repair, in detail

How do garage door springs work?

Springs counterbalance the weight of the door so a person or an opener can move it. Torsion springs ride on a steel shaft above the door opening and store energy by twisting; as the door comes down they wind tighter, and they turn cable drums at each end of the shaft to lift it back up. Extension springs run alongside the horizontal tracks and store energy by stretching as the door closes.

Either way, the springs carry nearly all of the door's weight, and the opener only guides it. That's why DASMA's homeowner checklist asks whether the door stays put when it's stopped 3 to 4 feet above the floor. A door that drifts down or creeps up has a spring problem even if nothing has snapped yet, and a door that slams once it passes halfway may be running on one spring of a pair.

How long should garage door springs last?

Springs wear out by the cycle, not by the calendar. DASMA defines a cycle as one trip from fully closed to fully open and back to closed. Haas Door's specifications for its commercial doors call for torsion springs calibrated to the door's load with a 10,000-cycle life at minimum, and optional spring wire rated for 25,000, 50,000 or 100,000 cycles. The math is simple: a door that cycles four times a day runs about 1,460 cycles a year, so a 10,000-cycle spring reaches its rating in a little under seven years. Double the trips and you halve the life.

Conditions shorten that. DASMA's technical sheet on spring cycle life says rust reduces the effective area of the spring wire and leaves corrosion pits where fatigue cracks accelerate, and it recommends keeping doors closed where possible in places with extreme heat or cold, frequent rain, or a salty coastal location. FEMA's coastal construction guidance says metal corrosion is most pronounced within 3,000 feet of the ocean. The same DASMA sheet warns that a spring sized for the wrong door, or a door made heavier by paint or add-ons, wears out early.

What does a proper spring replacement involve?

A spring replacement is a sizing job first. DASMA's official color codes identify a spring's wire size, but DASMA notes that's only partial identification: inside diameter, length, stretch, material and finish matter too. A spring that doesn't meet the door's counterbalance requirement can shorten the life of the door and the opener and make the door unsafe to lift by hand, so the new spring is matched to the door, not to the paint on the old one.

Then comes the winding. DASMA's guidance is to apply the number of turns in the door manufacturer's instructions, in the direction they specify: too much torque strains cables, drums and bearings, and too little lets an open door drift down. On a two-spring door, DASMA recommends replacing both even if only one broke. While the tension is off, it's also the right time to check the parts that work with the springs.

  • Spring size: wire size, inside diameter and length matched to the door's weight
  • Winding: the manufacturer's turn count, in the specified direction
  • Cables and drums: checked for fraying and seated in the drum grooves
  • Bearings and brackets: center bearing, end bearings and bottom brackets checked for wear and rust
  • Balance: the finished door holds its place about 3 to 4 feet off the floor

Should you choose higher-cycle springs?

Higher-cycle springs make sense on doors that work hard: a garage that's the family's main way in and out, a shop door, or a farm building door that opens all day. Using the same math, a 25,000-cycle spring on a door that cycles four times a day lasts about 17 years on paper, against about 7 for a 10,000-cycle spring. Springs come in standard and higher cycle ratings, and we can talk through which fits how often you use the door.

Extension-spring doors need one more check. DASMA says every extension spring needs a safety cable running through the middle of the spring and fastened at each end, so a broken spring can't whip across the garage. Torsion springs are contained by the shaft they ride on. If your extension springs don't have containment cables, that's worth fixing at the same visit.

What decides the cost of a spring repair?

The springs on your door decide what a spring repair costs: what kind they are, how many there are and how much weight they lift. These are the things we ask about on the phone and check at the door:

  • Torsion springs on a shaft above the door, or extension springs that run beside the tracks
  • How many springs: on a two-spring door, DASMA recommends replacing both even if only one broke, since the other is the same age
  • The weight and size of the door, which set the spring's wire size and length
  • Standard springs or higher-cycle springs, which last more cycles between replacements
  • Other worn parts found along the way, such as frayed cables, flat rollers or a loose bottom bracket

Tell us what you see when you call (302) 735-0046, and we'll talk through the options for your door.

From the call to a working door

Leave this one to us

Garage door springs hold enough stored energy to cause serious injury. DASMA's checklist for homeowners warns that springs and spring hardware are under high tension and says not to remove, repair or adjust springs or the parts and mounting surfaces they connect to, including wood blocks, steel brackets and cables; repairs and adjustments belong to a trained door systems technician with proper tools. Don't try to wind a torsion spring with screwdrivers or loosen a bottom bracket. If a spring is broken, leave the door closed and don't use the opener to force it.

Blue Hen Garage Doors

Job steps

  1. Call (302) 735-0046 and tell us whether you heard a bang and whether the springs are above the door or along the tracks.

  2. We confirm which spring failed and check the cables, drums, bearings and bottom brackets.

  3. We measure the door and the old springs and explain your options, including standard or higher-cycle springs.

  4. We install and wind the new springs to the correct turns and direction, then fine-tune the balance.

  5. We test the door by hand and with the opener, including the photo eyes and the auto-reverse test.

Questions we hear

Something else on your mind? Call (302) 735-0046 and ask.

How long do garage door springs last?

Springs are rated in cycles, and one cycle is a full open and close. A 10,000-cycle spring on a door used four times a day reaches its rating in a little under seven years; at eight cycles a day, it's closer to three and a half. Rust, temperature swings and a door that's out of balance shorten that. If your door is busy, ask about higher-cycle springs when you replace them.

Should I replace both springs if only one broke?

Yes, on a two-spring door. DASMA recommends replacing both springs even if only one is broken, because the other spring has the same age and cycles and is likely close behind. Replacing both also keeps the pair matched, so the door lifts evenly and the balance holds. It saves a second visit and a second loud bang.

Do springs wear out faster near the beach?

They can. DASMA's spring-life guidance says rust reduces the strength of spring wire and leaves pits where fatigue cracks start, and it recommends keeping doors closed where possible in salty coastal locations. FEMA's coastal guidance puts the worst metal corrosion within 3,000 feet of the ocean. For houses near the water, we look harder at rust on the springs, cones and bearings, and lubrication as the manufacturer specifies matters more.

What does the paint on my spring mean?

It's a code. Under DASMA's official color chart, the color on a spring marks its wire size, but DASMA says color is only partial identification: inside diameter, length, stretch, material and finish aren't covered. Two springs with the same color can behave very differently on the same door. That's why a replacement is measured and matched to the door's weight, not picked by color.

  • Garage door cable repair

    A frayed or snapped cable leaves the door hanging crooked. We replace the cable, reseat it on its drum, and check what wore it out.

  • Garage door tune-ups and maintenance

    A loud or shaky door is asking for attention. A tune-up quiets it, catches worn parts early, and checks that the safety reverse works.

  • Garage door opener repair

    Opener humming but the door won't move? Remote quit, or the door reverses for no reason? We track down the fault and fix it.

Every garage door service we offer

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Where we work

Our office is in Dover. We cover Kent, New Castle and Sussex counties and Maryland's Eastern Shore.

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Dalton Carter, director of Blue Hen Garage Doors
“Thank you for giving us an opportunity to earn your business! I'll be giving you a call as soon as possible!”
Dalton Carter, Director
Phone
(302) 735-0046
Email
Dalton@bluehengaragedoors.com
Office hours
Monday to Friday, 8am to 4:30pm
Office
110 Lafferty Ln, Suite F, Dover, DE 19901

Blue Hen Garage Doors

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